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Where to reach us
A real person reads every one of these. If your trip is close, say so in the first line and we'll move you up the queue.
You writeAny hour, 39 countries We read itOn working days AnsweredAim: one working day
We're also on TikTok, Threads and Pinterest — those are where we post packing lists, not where we watch the inbox. For anything with a date on it, hello@bonvoyage-shops.com is the fastest way to a person.
- We aim to reply in one working dayA person reads every message.
- Secure checkoutPayments by Stripe. We never see your card number.
- 30-day returnsUnused and boxed. Email us first for the return address. Faulty or wrong: we cover postage.
- Travelling soon?Say so and we'll move you up the queue.